Terms of Use

1. Agreeing to these terms

Using this site means you accept these terms. If you don’t accept them, the right move is to stop using the site — there is nothing to cancel and no account to close, because this site has neither.

You need to be old enough to enter a contract where you live. This site is built for people buying and running websites and marketing for industrial businesses; it is not directed to children, and it asks for nothing that would identify one.

If you are using this site for a company, you are confirming that you are allowed to accept these terms on that company’s behalf, and “you” below means both of you.

2. Who these terms are between

They are between you and Ian Ciamarra, LLC, a North Carolina limited liability company, trading as Spider Digital Group — the studio that publishes this site, founded and run by Ian Ciamarra. Everywhere else on this site we simply say “Spider Digital Group”; both names mean the same entity, and it is that entity these terms bind. We work remotely with companies across the United States. Our contact details are in §27, and they are the same ones published on every other page of this site.

3. What this site is, and what it is not

The pages describe what we do and how we do it. Nothing on this site is an offer, a quote, a proposal or a contract, and no price, rate or package figure appears anywhere on it. Scope, schedule and price come from a written proposal after a conversation — never from a web page, and never from a preview.

Where a page states a fact about a standard, a tool or a platform, we’ve tried to get it right, and where we don’t know something we leave it out rather than fill it in. If you spot something wrong, tell us and we’ll fix it.

If we do end up working together, the signed engagement agreement covers that work. This page covers the website. Where the two overlap, the agreement governs.

4. What we will not promise, and what this is not advice about

The homepage says it plainly and this page says the same thing: what we won’t promise is a ranking, a lead count, or a revenue number. Nobody controls those. We’ll tell you what we expect and show you the working. Nothing on this site — no page, no example, no preview, no conversation that starts here — is a guarantee of a search position, a volume of enquiries, a conversion rate, a revenue figure or any other outcome, and nobody at this studio is authorised to give you one.

Nothing here is legal, tax, accounting, regulatory, security or professional advice of any other kind. The accessibility, compliance and standards material on this site describes how we work and what the rules generally require; it is not an opinion about your obligations, and it is not a substitute for a professional who knows your situation. Decisions you make from reading this site are your own.

5. What you may do with this site

Read it, link to it, quote a passage with attribution and a link back, print a page for your own use, share a link with a colleague — all fine, no permission needed, and no need to ask. That permission is personal to you, non-exclusive, revocable, and it covers ordinary reading and referencing.

It is not a transfer of anything. Every right not given to you here stays with us — reproducing the pages, the design system, the artwork or the code as your own is covered in §6, and the things nobody may do are in §9.

6. Our material

The text, code, layout, design system, illustrations, animations and page artwork on this site are ours unless they are credited otherwise, and they are protected by copyright and the other laws that apply to creative and technical work. The look and structure of the design-center previews, and the copy deck they all render, are ours too.

Quoting a passage with a link back is welcome. Copying a page, lifting the design system, re-skinning the previews, or presenting any of it as your own work or your own product is not — and “we changed the colours” is not a defence anyone has ever won with.

7. Other people’s names, and quotes from other people

Platform, product and company names on this site belong to their owners. Listing a platform here means we work in it — not that we hold a partnership, certification, or reseller agreement with it.

The reviews on this site are real, named, public five-star reviews from our Google Business Profile, published as trimmed excerpts and labelled as excerpts. We publish no aggregate score and emit no review markup for search engines to average. The people quoted own their own words; they are reproduced here because they were published publicly, and they will be removed on request from the person who wrote them.

8. Crawling, quoting and machine reading

Search engines and answer engines are welcome here, deliberately. Our robots file names Googlebot and Bingbot alongside the retrieval crawlers behind AI answers and lets them in on purpose, because being quotable is the reason these pages are written the way they are. The API routes are the one thing it disallows: they are endpoints, not pages.

Permission to fetch a page is not permission to reproduce it. Quoting a passage with attribution and a link is exactly what we want; republishing pages wholesale, mirroring the site, or packaging its material as a product or dataset is not, and our copyright in this material is reserved in full whether the copy is made by a person or by software.

If our robots file and this section ever appear to disagree, treat the robots file as the machine-readable statement of what may be fetched and this section as the statement of what may be done with it afterwards.

9. Acceptable use

This site holds no accounts, no logins and no visitor data you could go looking for — but the systems behind it are still ours, and the following are not welcome and are not authorised:

• Breaking, overloading, disrupting or attempting to gain unauthorised access to this site, the servers behind it, or anything connected to them.
• Probing, scanning or testing the security of any part of it — see §10, which is the invitation you actually want.
• Getting around, disabling or sharing a way past any access control, rate limit, password or gate, including the one in front of the design center.
• Reverse engineering, decompiling or deriving source from the delivered site beyond what the law expressly allows you to do regardless of what this page says.
• Automated collection at a scale that degrades the site for other people, ignores our robots file, or is aimed at the API routes.
• Harvesting names, email addresses or phone numbers from this site for marketing, list-building or resale — including ours.
• Submitting anything unlawful, misleading, defamatory, infringing, malicious or automated through a form, or using a form to send bulk or commercial messages.
• Uploading or transmitting anything designed to damage, interfere with or intercept — malware, exploit payloads, or the like.
• Framing, embedding or mirroring these pages so that they appear to be someone else’s, or impersonating this studio, its founder, or anyone quoted here.
• Using this site, or anything obtained from it, to break a law that applies to you.

Forms on this site carry ordinary anti-abuse measures — a hidden field no person can see or focus, and a limit on how many submissions can come from one network address in an hour. Working around either of them is covered by the third and fifth bullets above.

10. Security testing and reporting a flaw

Nothing on this page is permission to test the security of this site, and there is no bug-bounty programme. If you have found something anyway — in the course of using the site normally, or because you already knew where to look — email us at the address in §27 with enough detail to reproduce it, and please give us a reasonable chance to fix it before you publish anything.

Report it that way and we are not interested in coming after you for finding it. We make no promise about how quickly we will respond, because a promise about our own inbox is exactly the kind of commitment this site does not make.

11. What you send us

Send only what you are entitled to send. Please don’t put anything confidential, regulated or belonging to someone else into a web form — if the project needs that, we’ll agree how to handle it properly first, and a form on a public website is not that agreement.

What you send stays yours. You are giving us permission to use it for two things and nothing else: answering you, and preparing the work you asked about. That permission is non-exclusive and lasts only as long as it takes to do those two things. It is not permission to publish your name, your brief or your business as an example — that requires your written say-so, and this site is built so a client name cannot be published without one.

A form on this site asks you to confirm we may reply to you, and separately — optionally — whether you want marketing. The exact sentence you agreed to is recorded with your submission, along with when you agreed and which version of the wording was on screen, because what defends a complaint is the sentence itself, not a tick box. Declining marketing changes nothing about hearing back on your project.

Submissions are emailed to us. They are not published, sold, or posted anywhere on this site — there is nowhere on this site for a visitor to post anything, by design. What happens to those details afterwards is in the privacy policy.

If you send us a suggestion about this site or how we work, we may act on it and owe you nothing for it. We are not asking for your ideas and we would rather you kept the confidential ones.

12. The design center

The design center renders sample pages in a chosen design direction. The companies, copy, reviews and figures inside those previews are sample content, there to show a design — they are not our claims, our clients or our numbers, and no company shown in a preview is a customer of ours by virtue of appearing there.

A preview is a picture of a design, not a specification of a build, and nothing in it is a commitment about what a finished site would contain, cost or do.

Until it opens publicly it sits behind a single shared password. That password is a curtain, not a security boundary: if you have it, it was given to you to look at the tool, and passing it around is not what it is for. We can change or withdraw it at any time.

If you use the import step, it runs from our servers rather than from your browser: we fetch the public homepage of the address you give us, and up to three of its stylesheets, to pull out colours and a logo for the preview. It reads only what is already publicly available, and it refuses localhost and private network addresses. Use it on a site you own or are entitled to preview — public pages only, no attempt to reach anything private, and nothing at a rate that would burden the site you point it at. Pointing it at someone else’s site is your decision and your responsibility.

13. Booking a call, and services we do not run

The “book a call” dialog embeds a third-party scheduling widget. It loads only when you open the dialog — nothing about it runs while you are just reading — and once it loads, what you type into it goes to that provider under their terms and their privacy practices as well as ours. If you would rather not use it, email or call us instead; the details are in §27 and either one reaches the same person.

Our client portal is a separate service at its own address, for existing clients, and it has its own terms and its own sign-in. These terms cover this website only.

14. Links out

Where we link to another site, we don’t control it and we’re not responsible for what’s on it, what it does with your information, or whether it still says what it said when we linked to it. A link is not an endorsement, a partnership or a recommendation, and following one takes you outside these terms.

15. Privacy, cookies and your choices

What we collect and why is set out in the privacy policy, and every cookie and identifier is listed in the cookie policy. In short: which consent rules apply is decided by where you are, before the page renders. Where consent is required, nothing non-essential is loaded until you say yes — not loaded and switched off, not present at all. Where the law works on notice and opt-out instead, the notice says so plainly and the opt-out is one click at do not sell or share my personal information.

If your browser sends a Global Privacy Control signal, we treat it as an opt-out before anything loads — in every country, not only where the law compels it, and whether or not you ever open a preferences panel. You can change your mind at any time from the cookie preferences link in the footer or the control in the corner of the page.

16. Accessibility

How this site is built for assistive technology, what has been tested, and what is known to be imperfect are all in the accessibility statement. If something on this site keeps you from doing what you came to do, tell us — that is a defect, we genuinely want to hear about it, and we will work through it with you.

17. Availability and changes to the site

The site is provided as it is and as it happens to be available. We can’t promise it will be uninterrupted, timely, error-free or free of anything harmful, and no uptime figure is stated anywhere on this site because none has been agreed with anyone.

We may change, move, gate or remove any page, feature or preview at any time, including the design center, without notice and without liability. Nothing here is a commitment to keep a page or a tool available.

18. What we do not warrant

To the fullest extent the law allows, this site and everything on it are provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory or otherwise. That includes any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement, and any warranty arising from a course of dealing or trade usage.

We do not warrant that the site will meet your requirements, that access will be uninterrupted or secure, that defects will be corrected, that anything on it is accurate, complete or current, or that results described anywhere on it can be reproduced in your situation.

Some places do not allow some of these exclusions. Where that is true of you, this section applies as far as your law allows and no further, and the rest of it still stands.

19. Liability, and the limit on it

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary or punitive loss arising out of or connected to this site or your use of it, or for lost profits, lost revenue, lost business, lost goodwill, lost or corrupted data, or the cost of substitute services — however the claim is framed, and even if we were told such loss was possible.

To the fullest extent the law allows, our total liability for all claims connected to this site is limited to the greater of one hundred US dollars (US$100) and the amount you have paid us for access to this site. Access to this site is free, so that second amount is zero.

That limit does not touch anything that cannot lawfully be limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else your law says may not be capped. And it is about this website: liability under a signed engagement agreement is that agreement’s business, not this page’s.

This section and §18 together are a deliberate allocation of risk between us. They are the reason the site can be published free, and they survive even if some other part of these terms turns out not to.

20. Indemnity

If a third party brings a claim against us because of what you did — using this site in a way §9 prohibits, breaking these terms, breaking a law, infringing someone’s rights, sending us something you were not entitled to send, or pointing the import step at a site you had no right to point it at — you will cover the resulting claims, damages, costs and reasonable legal fees.

We will tell you about a claim like that promptly, we will not settle it without asking you first, and you may take over the defence with counsel we can both live with. This does not apply to the extent the claim is caused by something we did wrong.

21. Events outside anyone’s control

We are not responsible for a failure or delay caused by something outside our reasonable control: an outage at a hosting, network, email or scheduling provider, a failure of the public internet, a cyber attack, a power or telecommunications failure, a natural event, a fire or flood, a public-health measure, an act of government, a strike, an act of war or terrorism. Much of this site depends on services other people run, and no clause on this page can make one of those services stay up.

22. Suspending or ending access

We may block access to this site, or to any part of it, at any time and without notice — most likely because of §9. You can end these terms whenever you like by not using the site.

The sections that are meant to outlast your visit do: §6 our material, §7 other people’s names, §8 crawling and quoting, §11 what you send us, §18 warranties, §19 liability, §20 indemnity, §23 disputes, §24 governing law, and §25.

23. Raising a problem, and resolving a dispute

Start by telling us. Email the address in §27 with what happened and what you would like done about it, and give us a fair chance — at least thirty days — to sort it out before starting anything formal. Most things end here, and the ones that don’t are cheaper for both of us once they have been written down plainly.

If that does not resolve it, then to the extent it is enforceable where you live, any dispute arising out of or relating to this site or these terms will be resolved by binding arbitration, on an individual basis, in North Carolina, before an established arbitration provider we agree on in writing — and if we cannot agree, one appointed by a court in North Carolina. Neither of us will bring a claim as a class, collective, consolidated or representative action, and an arbitrator may not hear one.

Three things stay outside that. Either of us may bring an individual claim in small-claims court if it qualifies. Either of us may ask a court for an injunction to stop misuse of the site or infringement of intellectual property. And nothing in this section takes away a right you have that your law says cannot be taken away: if you are a consumer in the EEA, the United Kingdom, or anywhere else that does not permit an agreement like this one to bind you, it does not bind you, and you keep your courts and your statutory rights.

You can opt out of this arbitration and class-action section entirely. Email us within thirty days of first accepting these terms saying that you opt out, with enough detail to know who you are. Opting out costs nothing, and changes nothing else about how you may use this site.

If the class-action waiver in this section is held unenforceable for a particular claim, that claim — and only that claim — comes out of arbitration and goes to the courts named in §24. If any other part of this section is held unenforceable, the rest of it still applies.

24. Governing law, venue, and where these terms apply

These terms, and any dispute arising out of them or out of your use of this site, are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules. Where a claim goes to court rather than to arbitration, it will be brought in the state or federal courts sitting in North Carolina, and we both submit to their jurisdiction.

This site is published from the United States and aimed at businesses in the United States. Nothing on it is an offer or solicitation anywhere that would make it unlawful. If you use it from somewhere else you do so on your own initiative, and you are responsible for the law where you are.

None of that removes protection your own law gives you and says you cannot sign away. Where your mandatory local consumer law applies, it applies, and this section yields to it rather than fighting it.

25. Severability, waiver, assignment and the rest

• Severability. If a court finds part of these terms unenforceable, that part is narrowed just enough to be enforceable, or removed if it cannot be. Everything else stands.
• No waiver.If we don’t enforce something straight away, we haven’t given it up. A waiver counts only if we write it down.
• Assignment. You may not transfer your rights under these terms. We may transfer ours to a successor to this business, and these terms carry over unchanged.
• Entire agreement. For your use of this website, these terms together with the privacy policy and the cookie policy are the whole agreement between us, and they replace anything said earlier about the site.
• Order of precedence. A signed engagement agreement outranks this page for the work it covers. This page still governs your use of the website.
• No third parties. Nobody other than you and us gets rights under these terms.
• Reading them. “Including” means “including, without limitation”. Headings and the contents list are there to help you find a clause, not to change what it says.
• Language. These terms are written in English. If a translation ever appears, the English version governs.

26. Changes to these terms

We may update these terms. When we do, the effective date at the top changes, and using the site afterwards means accepting the updated version. There is no mailing list for this and we don’t promise to notify you — the date at the top is the record, and it is the one thing to check if a version matters to you.

A change to these terms does not reach backwards. A dispute about something that already happened is judged against the terms that were published when it happened.

27. Reaching us

Anything about these terms — a question, a correction, a copyright complaint, a security report, or an opt-out under §23 — goes to hello@spiderdigitalgroup.com or 202-318-5500. Spider Digital Group is a remote studio working across the United States, founded and run by Ian Ciamarra in North Carolina. Messages reach him directly.

If you think something on this site infringes your copyright or another right you hold, email the same address with enough detail to find the material and to know what right you are claiming, and we will look at it.

Effective 27 July 2026. Also on this site: Privacy policy · Cookie policy · Do not sell or share my information · Accessibility statement